Cookie policy

Understanding how and why we use cookies

We use cookies on our website www.gbm.hsbc.com ('Site') to distinguish you from other users of the Site. This helps us to improve your experience when using our Site and to ensure the Site performs as you expect it to. This Cookie Policy should be read together with the Terms and Conditions governing your use of the Site. For ease of reference, the same definitions used in the Terms and Conditions are adopted in this Cookie Policy. By continuing to browse the Site, you are agreeing to our use of cookies.

Due to recent changes in law, all websites which operate across certain parts of the European Union are required to obtain consent to using or storing cookies (or similar technologies) on your computers or mobile device. This Cookie Policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them. To review the privacy policies that apply to users of www.gbm.hsbc.com, please read our Privacy Policy.

Local Sites linked from this Site may also use cookies to allow you to log on to Internet Banking, choose log-in preferences, and apply for products and services online and use financial tools. This Cookie Policy (and any other documents referred to in it) should be read in conjunction with the privacy and cookie policies of the relevant HSBC Group member, that will govern their use of cookies on Local Sites and any information you submit on a Local Site. Please read this Cookie Policy carefully together with any Local Site and/or Product Terms and Conditions before using the Local Site or Product.

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user's device. We use the following cookies on this Site:

  • 'analytics' cookies, to analyse how users use this site to help us make our website better for those who visit it regularly. They help us work out what users like and don't like and how we can improve things for you; and
  • 'strictly necessary' cookies, which are essential to ensure performance of the site. They include, for example, cookies that enable you to log into secure areas of our Site.

Local Sites may use cookies for a variety of other reasons including to determine preferences, let users navigate between pages efficiently, verify the user and carry out other essential security checks. Local Site cookie policies will explain how they use cookies.

More information about cookies can be found on www.allaboutcookies.org.

How cookies make our websites safer and easier to use

Cookies are used for a variety of reasons, such as to improve the functionality and performance of this Site and to safeguard your privacy when browsing our Local Sites. They can allow you to use functions such as being able to find and compare mortgages and use secure online application forms. If you leave a secure session window open when logged in to Internet Banking, cookies will enhance your security by prompting you to end (and/or automatically ending) your secure session.

When we include links to third party websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as HSBC Bank plc is not responsible or liable for any third party's privacy practices.

How we work with trusted third parties

HSBC Bank plc uses third party trusted suppliers including those partners who provide important functionality to our websites.

In relation to Local Sites, third parties may include local suppliers to HSBC Group members, such as website insurance policy providers.

We will not share any personal information gathered through cookies on this Site with third parties but Local Sites may do so in accordance with their own cookie policies.

How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this Site, any Local Sites or any other websites, you can do this through your browser settings. Your browser's 'help' function will tell you how to do this.

However, please remember that cookies are often used to enable and improve certain functions on our Site. If you choose to switch certain cookies off, it is likely to affect how our Site works and you may not be able to access all or parts of the Site.

For more information about how to disable cookies, visit www.allaboutcookies.org.

More about your privacy

To find out more about how HSBC protects your privacy when using our website, see our website Terms and Conditions and Privacy Policy.

Contact us

To discuss service offerings from Global Banking and Markets, please speak to your relationship manager.

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