HSBCnet Mobile App with Face ID


How to activate Face ID in 3 steps


Step 1

Read our biometric terms and conditions and accept them.

Step 2

Enter your memorable answer and existing password.

Step 3

Verify your Face ID for HSBCnet Mobile

When you first download the HSBCnet app onto your new Face ID device, your first time log on will require a security code generated from your existing HSBCnet security device.

Step 4

All your key banking services are now at your fingertips.
Simpler, better, faster.


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The HSBCnet Mobile app with Face ID is available for iPhone X. If you do not have an Apple device, or do not wish to download the Apple app, you can access HSBCnet Mobile via your phone’s web browser. Visit the App Store, search “HSBCnet” and download the HSBCnet Mobile app today. Apple® iPhone is a registered trademark of Apple Inc., registered in the U.S. and other countries. We do not charge for the App. However, your mobile network operator may charge you to access the App and these charges may vary if you access the App when abroad. You are responsible for these charges.