www.gbm.hsbc.com provides a portal, or gateway, to the financial services offered by members of the HSBC Group. The Site is owned by HSBC Bank plc. HSBC Bank plc ('we', 'us' and 'our') is a public limited company registered in England and Wales under Company Register Number 14259 and with its registered office at 8 Canada Square, London E14 5HQ.
We are committed to protecting and respecting your privacy. This policy (together with the Terms and Conditions and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 ('Act'), the data controller is HSBC Bank plc of 8 Canada Square, London E14 5HQ.
The HSBC Group provides financial products and services through its affiliated companies and branches located across the world. Privacy and personal data protection principles vary from one country to another. When you access or link to a Local Site, please read the privacy statement issued by the Local Site to determine the policies that apply to information or data maintained by the Local Site.
Information we may collect from you
We may collect and process the following data about you:
We may also ask you for information when you report a problem with the Site. If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
We may collect information about your computer (or mobile device), including where available your IP address, operating system and browser type, for system administration or for our own commercial purposes. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Where we store your personal data
We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your data. All HSBC Group members, all our staff and whenever we hire third parties to provide support services, are required to observe our privacy standards and to allow us to audit them for compliance.
Use made of the information
We use information held about you in the following ways:
We may also use your data to provide you with information about goods and services of the HSBC Group which may be of interest to you and either we or any HSBC Group member may contact you about these by post, telephone, email or text message.
Disclosure of your information
Apart from in the situations described below, we will not share your personal information with entities outside of the HSBC Group.
We may disclose your personal information to third parties in the following situations:
You have the right to ask us not to process your personal data for marketing purposes.
We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via email (firstname.lastname@example.org).
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates ('Third Party Sites'). If you follow a link to any of these Third Party Sites, please note that these Third Party Sites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these Third Party Sites.
We work with trusted third parties, including social network sites like Facebook, and with application developers who specialise in social media so we can connect to your social networks. Other social networks we use include Twitter and Youtube. All of these companies operate Third Party Sites. We provide access to our Site by third parties and business partners so we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends in your network.
We cannot control how your data is collected, stored, used or shared by these Third Party Sites or to whom it is disclosed. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. HSBC Bank plc is not responsible for how these Third Party Sites may use information collected from or about you.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
To discuss service offerings from Global Banking and Markets, please speak to your relationship manager.