• Innovation
    • Automation

Faster payments and unlocked working capital at Tata Motors Finance Ltd (TMFL)

  • Article

Tata Motors' vehicle financing subsidiary, TMFL, provides more than 200,000 commercial and personal vehicle loans each year, and have more than 30% market share in financing Tata Motors Commercial Vehicles.

The challenge

TMFL needed to unlock working capital trapped in advance payments to insurers

TMFL in coordination with customers and insurers ensure adequate insurance to protect its interest in the underlying assets

  • Policies are not active until insurers receive payment, but processing new policies can take up to a month. This was frustrating for customers who were excited about their new vehicle
  • To minimise delay, TMFL made premium payments 30 days in advance
  • But this locked up working capital of USD 3-5 million per month that could be better invested in the business or financial markets

The Solution

TMFL switched to HSBC Commercial Cards to make high-value payments to insurers. By using HSBC Commercial Cards, TMFL can meet the expectations of both insurers and customers while freeing up working capital.

'Our strong and close working relationship with TMFL has enabled us to understand their unique challenges, and work together to implement an innovative payment solution that has delivered important operational benefits and cost savings.'

Siddharth Rungta | Head of Global Payments Solutions, HSBC India

The outcome

  • Customers get to drive their vehicle away on time
  • Insurers receive policy premiums on an agreed date, so new policies are not delayed
  • Working capital. 45 days interest-free credit creates USD 150-200K value each year in additional investment income
  • Visibility and control. Treasury has greater control over cash positions, and
    can better manage liquidity and risk
  • Payment security. Card use is restricted to authorised users and approved insurers, with one-time password (OTP) payment validation
  • Scalability. The solution can be expanded to new insurers, and additional volumes, in the future

This amazing partnership with HSBC has helped us in controlling cost through an innovative solution, and now we are looking forward to more unique solutions like this from HSBC.

Anand Bang | COO, Tata Motors Finance Limited

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