In close collaboration with HSBC, ONE has implemented a variety of digital collections solutions across Asia Pacific to achieve these ambitions.
ONE enabled QR code embedded invoices in Singapore and Hong Kong, allowing customers to easily scan and confirm real-time payments using their preferred mobile banking application. This provides a convenient digital alternative for customers to pay in-person, while ONE receives funds and accompanying credit information near-instantly to hasten cargo movement.
While in Indonesia, ONE leveraged the capabilities of HSBC’s Omni Collect solution to allow its customers to pay for invoices digitally on its e-portal (One-line) via a HSBC API integrated payment gateway. With Omni Collect, ONE receives end-of-day consolidated collections reports in a standardised format for faster reconciliation which is critical for movement of goods.
These solutions have brought tremendous transformation and efficiency to its customers’ journey and a global blueprint is already in place to adopt similar solutions across continents.