HSBC Omni Collect

Explore more digital payments solutions to grow your businesses.
View all solutions
A one-stop solution for your in-store and eCommerce collection needs, allowing your customers to make faster and simpler transactions and your businesses to grow.

Key features of HSBC Omni Collect

  • Supports your customers with multiple payment options including cards, eWallets, bank transfers and QR codes via eCommerce, mCommerce and over-the-counter
  • Allows you to monitor transactions online, consolidate your reporting intra-day or end of day, and have a unified view of all your daily business transactions
  • Report analysis allows you to make informed business decisions and identify sales opportunities
  • API connectivity for payments, notifications and transaction status enquiry
  • Analytics dashboard gives a quick view of your customer payments behavior, facilitates you to spot trends to further improvise digital sales strategies

Now with Single API integration

A single, consistent API (Application Programming Interface) empowers your multi-market businesses to seamlessly integrate into HSBC Omni Collect all at once.

  • Scale your businesses' integration with HSBC Omni Collect across multiple markets
  • Save time, effort and cost from complex integrations with your existing systems
  • Developed with the highest security standards, your businesses' sensitive financial data is always protected

Find out more about our HSBC Omni Collect single APIs:

How HSBC Omni Collect works

HSBC Omni Collect allows you to offer multiple payment options – across cards, bank transfers, real time payments transfers and e-wallets – to your consumers. A simplified setup process helps you to start receiving collections consolidated into one centralised account quickly.

How HSBC Omni Collect works

Benefits to your business

  • Scale across markets

    Onboard multiple markets at once with our Single API connectivity

  • Simplify collections

    Accept a variety of payment modes on a single platform without managing multiple vendor integrations

  • Reduce administrative work

    Automated reconciliation with standardised reports provided daily through HSBC Omni Collect Portal

  • Increase customer satisfaction

    Simplified payment journey to deliver greater convenience for your customers

  • Receive funds instantly

    Leverage local real-time payment infrastructure in selected markets to receive funds instantly 24/7

  • Boost sales

    Capture new business opportunities by providing more payment options

Case studies

ONE implements cashless collections for a digital shipping industry

One of the world’s eminent names in logistics, the Ocean Network Express (ONE) Group employs 50,000 people in 44 markets across the globe. They provide their services to 106 markets through one of the world’s largest container ship fleets.

How Sports Direct is adopting contactless payments

As we move towards Recovery Movement Control Order (RMCO), social distancing will be the main focus and one trend that will be most prevalent is the contactless payment in the retail industry.

QBE Insurance blazes a paperless trail with HSBC Omni Collect

QBE Insurance (Singapore) Pte Ltd is a part of the QBE Insurance Group, which is listed on the Australian Securities Exchange. They are a trusted provider of client-centric insurance solutions that deal with an extensive range of scenarios- from complex risks to more simple and straightforward insurance needs.

Lalamove boosts UX and growth with HSBC’s business solutions

Lalamove, an on-demand delivery platform, improves its customer experience and operations with HSBC’s comprehensive solutions of PayMe API, Corporate Card, Omni Collect and HSBCnet, as it continues to drive global growth.

Zuellig Pharma

Zuellig Pharma collaborates with HSBC to transform collections and payments process with HSBC Omni Collect and its API integration.

Transforming the customer payment experience for DKSH

Asia is the world’s largest and fastest-growing e-commerce marketplace. Over the last decade, leading companies across the region have expanded their e-commerce capabilities to ensure they can meet customers’ expectations of a seamless digital.

Transaction Banking

The landscape of transaction banking is changing.


Explore our industry insights and banking capabilities in a simpler way

Need help?

For more information, please contact your HSBC representative.